Returns & Refunds

At Little Laurel, each piece is made to order, and many are personalized just for you. Because of this, all sales are final and we’re unable to accept returns, exchanges, or refunds for change of mind or incorrect selections.

Before placing your order, please take a moment to double-check your personalization details, including names, spelling, colours, and any other selections. Since your piece is made specifically for you, we’re unable to make changes once your order is in production.

Something arrived damaged?

While we take great care when packaging every order, we know things can sometimes happen along the way. If your order arrives damaged, please reach out to us as soon as possible at shoplittlelaurel@gmail.com.

Please include your order number along with a few clear photos of the item and its packaging so we can take a look and make it right.

Something isn’t quite right?

If your order arrives with a defect or an error on our part, please contact us at shoplittlelaurel@gmail.com as soon as possible after receiving your order. We’ll review the issue and work with you to find an appropriate resolution.

We want you to love your Little Laurel pieces, and we’re always happy to help when something doesn’t go as planned.